Privacy Policy

1. Introduction

This Privacy Policy explains how The Social Scene (“we”, “us”, “our”) collects, uses, stores, and protects personal data in accordance with the Personal Data Privacy Ordinance (Cap. 486) (“PDPO”) of Hong Kong. By using our website or participating in our events, you consent to the practices described in this Policy.

2. Data User Responsibility

For the purposes of the PDPO, The Social Scene is the “data user”, meaning we determine the purposes and means of processing your personal data, ensuring compliance with the PDPO’s Data Protection Principles (DPPs).

3. Personal Data We Collect

We collect the data needed to operate our website and events, including:

  • Name, email address, phone number

  • Account details (if you create a profile)

  • Booking and attendance information

  • Payment information (processed by third‑party payment processors)

  • Preferences, feedback, or survey responses

  • Website usage data

We do not collect unnecessary or excessive personal data.

4. Purposes of Data Collection

Your personal data may be used for:

  • Processing bookings and payments

  • Managing your account and event participation

  • Sending confirmations, reminders, and updates

  • Improving our website, events, and user experience

  • Providing customer support

  • Ensuring safety and smooth event operations

  • Complying with legal or regulatory obligations in Hong Kong

We do not use your data for unrelated purposes.

5. Data Sharing & Third Parties

We may share your personal data with:

  • Payment processors

  • Event partners or venues (only when necessary)

  • Service providers supporting our website or booking system

These parties act as data processors and must follow strict privacy standards. We never sell, rent, or trade your personal data.

6. Your Rights Under the PDPO

You have the right to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Withdraw consent for direct marketing

We may charge a fee to cover the direct costs of processing access requests, as permitted under the PDPO.

7. Data Security

We take reasonable measures to safeguard your personal data from unauthorised access, loss, or misuse, in line with DPP4 of the PDPO. However, no online system is completely risk‑free.

8. Cookies & Analytics

Our website uses cookies to improve functionality and understand user behaviour. You may disable cookies in your browser settings, but certain website features may not function properly.

9. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfil the purposes for which it was collected

  • Meet legal or regulatory requirements

  • Resolve disputes or maintain accurate event records

Data that is no longer required will be securely deleted or anonymised.

10. Third‑Party Links

Our website may include links to external websites operated by third parties. These sites have their own privacy practices, and we are not responsible for how they collect, use, or protect your personal data. We encourage you to review the privacy policies of any third‑party sites you visit.

11. Photography & Media

By attending our events, you may appear in photos or videos used for promotional purposes. If you prefer not to be included, please inform us before the event begins.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or Hong Kong privacy laws. The latest version will always be available on our website.