Privacy Policy

1. Introduction

This Privacy Policy explains how The Social Scene (“we”, “us”, “our”) collects, uses, stores, and protects personal data in accordance with the Personal Data Privacy Ordinance (Cap. 486) (“PDPO”) of Hong Kong. By using our website or participating in our events, you consent to the practices described in this Policy.

2. Data User Responsibility

For the purposes of the PDPO, The Social Scene is the “data user”, meaning we determine the purposes and means of processing your personal data, ensuring compliance with the PDPO’s Data Protection Principles (DPPs).

3. Personal Data We Collect

We collect the data needed to operate our website and events, including:

  • Name, email address, phone number

  • Account details (if you create a profile)

  • Booking and attendance information

  • Payment information (processed by third‑party payment processors)

  • Preferences, feedback, or survey responses

  • Website usage data

We do not collect unnecessary or excessive personal data.

4. Purposes of Data Collection

Your personal data may be used for:

  • Processing bookings and payments

  • Managing your account and event participation

  • Sending confirmations, reminders, and service‑related updates

  • Improving our website, events, and user experience

  • Providing customer support

  • Ensuring safety and smooth event operations

  • Complying with legal or regulatory obligations in Hong Kong

We do not use your data for unrelated purposes without your consent.

5. Data Sharing & Third Parties

We may share your personal data with:

  • Payment processors

  • Event partners or venues (only when necessary for event operations)

  • Service providers supporting our website or booking system

These parties act as data processors and must follow confidentiality and security obligations. We never sell, rent, or trade your personal data.

6. Cross‑Border Data Transfers

Some service providers may store or process data outside Hong Kong. Where cross‑border transfers occur, we take reasonable steps to ensure your data is handled in accordance with PDPO standards.

7. Cookies & Analytics

Our website uses cookies to improve functionality and understand user behaviour. You may disable cookies in your browser settings, but certain features may not function properly.

8. Data Security

We take reasonable measures to safeguard your personal data from unauthorised access, loss, or misuse, in line with DPP4 of the PDPO. However, no online system is completely risk‑free.

9. Your Rights Under the PDPO

You have the right to:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Withdraw consent for direct marketing

  • Enquire about our data policies and practices

Requests may be subject to a reasonable administrative fee as permitted under the PDPO.

10. Data Retention

We retain personal data only for as long as necessary to:

  • Fulfil the purposes for which it was collected

  • Meet legal or regulatory requirements

  • Resolve disputes or maintain accurate event records

Data that is no longer required will be securely deleted or anonymised.

11. Photography & Media

By attending our events, you may appear in photos or videos used for promotional purposes. If you prefer not to be included, please inform us before the event begins.

12. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or Hong Kong privacy laws. The latest version will always be available on our website.